WhatsApp & support bots
A bot that answers the repeats — and leaves the hard stuff to a human.
Conversational bots on WhatsApp, web, and internal channels — integrated with the systems you already use.
Who this is for
- Businesses handling dozens of WhatsApp / chat inquiries a day.
- Support teams drowning in repeat questions.
- Ops leads wanting to find what can be automated before hiring more people.
What you get
- Map of the 10–20 most repeated questions.
- A bot integrated with your stack (CRM, orders, knowledge base).
- Clear handoff path to a human — when and how fast.
- Metrics: resolution rate, first response time, CSAT.
- Monthly maintenance of the knowledge and flow.
How it works
- 01
Question mapping
We look at real conversations, not hypotheticals.
- 02
MVP in 2–3 weeks
Start with the questions covering 70% of traffic.
- 03
Integration
Connect to your existing systems.
- 04
Metrics & iteration
Monthly review of unresolved conversations and tuning.
FAQ
Which platforms?
WhatsApp Business API, website chat, Telegram, Slack / Teams for internal assistants. Picked by audience.
Will it replace a support rep?
No. It closes the easy questions and routes the hard ones to a human — faster and with context.
What about customer privacy?
We agree up front on what's stored, where, and for how long. All documented.
Curious what it would look like for you?
A short call is enough to figure out whether a bot will save you time or just add another channel.